Accent Urgent Care & After Hours Pediatrics

Billing Information

Accent Urgent Care & After Hours Pediatrics -- Personalized, Quality Medical Care When Your Family Needs It
Personalized, Quality Medical Care When Your Family Needs It
Where the ACCENT is on caring!!

Cary	Raleigh
(919) 859-1136	(919) 789-4322

Billing Information and Insurance Facts

When you receive a bill from Accent Urgent Care & After Hours Pediatrics, it indicates that your insurance company has finished processing your claim and has paid its share of the bill. The difference between what your insurance company pays and the actual amount of the charges from your visit is the amount that you are billed for.

The Explanation Of Benefits (EOB) or "request for information" letter that you receive from your insurance company will help you understand why you have received a bill from Accent Urgent Care & After Hours Pediatrics.

Carefully review the bill you received along with the EOB from your insurance company. The EOB will show your deductible (if you have one), how much of your deductible you have paid, the co-pay you are responsible for, any charges not covered by your insurance, and your current coverage details.

Your health insurance policy is a contract between you and your insurance company. For your benefit, please take the time to understand your policy. There are too many different insurance plans for your doctor to know the specific details of each plan. Remember that your insurance company, not your doctor, makes the decisions about what will and will not be paid by them.

Billing Office

The billing office of Accent Urgent Care & After Hours Pediatrics is here to assist you with any questions or concerns you may have about your account or a bill you received. The billing office is open Monday through Friday from 8:00am to 5:00pm.

You may contact the billing office via phone at (919) 859-1136 (follow menu options). You may also contact the billing office via our online form. Simply fill out the indicated fields and submit the form.

To submit your billing question online, click here.

If you prefer to e-mail the billing office directly, the e-mail address for all billing related questions is: billing@accenturgentcare.com. Please include the following information in your e-mail:

Your name
Patient's name
Patient's date of birth
Account number
Your relationship to patient
Date(s) of service
Telephone number you can be reached at